Privacy Notice

MAAKOZ Education Consultancy

Last updated: 18 September 2026

1. Introduction

MAAKOZ Education Consultancy respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Notice explains how we collect, use, store and share personal information when you contact us, complete an enquiry or student application form, use our website, or engage with our education consultancy services.

MAAKOZ Education Consultancy provides education guidance, application support, pre-departure preparation and student support services.

2. Who We Are

MAAKOZ Education Consultancy
Your Gateway to Global Education

Email: info@maakozeducation.com
Website: maakozeducation.com

If you have questions about how your personal information is handled, you can contact us using the email address above.

3. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Email address
• Telephone or WhatsApp number
• Country of residence and nationality
• Educational background and qualifications
• Preferred course or area of study
• Preferred study destination
• Intended study level and intake
• Study-budget information you choose to provide
• English-language qualification information
• Information contained in enquiries or messages you send us
• Information and documents you voluntarily provide when requesting our services

4. How We Use Your Information

We may use the personal information you provide to:

• Respond to your enquiries and communicate with you
• Understand your educational background, study interests and preferences
• Discuss suitable courses, institutions and study destinations
• Assist with university or college applications where requested
• Provide pre-departure, travel, accommodation and student-support information
• Communicate with educational institutions where this forms part of a service you have requested
• Maintain appropriate records of enquiries and services provided
• Improve our services and respond to feedback
• Meet applicable legal and regulatory requirements

5. Our Lawful Basis for Using Your Information

For this section, use careful wording rather than saying everything is based on consent. The ICO explains that organisations must identify an appropriate lawful basis depending on the purpose for which information is being processed.

We will only process your personal information where we have an appropriate lawful basis under applicable data protection law.

Depending on the circumstances, this may include:

Contract – where processing is necessary to provide a service you have requested or to take steps at your request before entering into an agreement with us.

Legitimate interests – where it is reasonably necessary for us to operate and improve our education consultancy services, respond to enquiries and communicate with prospective or existing clients, provided those interests do not override your rights and interests.

Consent – where we specifically ask for your consent for a particular use of your information. Where processing is based on consent, you may withdraw that consent.

Legal obligation – where we need to process information to comply with a legal requirement.

6. Sharing Your Information

We do not sell your personal information.

Where necessary to provide services you request, information may be shared with appropriate third parties, such as:

• Universities, colleges or other educational institutions
• Service providers that support our business operations and communications
• Technology providers used to operate our website, forms, email and document-management systems
• Other organisations where you have asked or authorised us to communicate with them
• Government, regulatory or law-enforcement authorities where disclosure is required by law

We aim to share only information that is reasonably necessary for the relevant purpose.

7. International Transfers

As an international education consultancy, MAAKOZ Education Consultancy may sometimes need to communicate with educational institutions or service providers located outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is handled in accordance with applicable UK data protection requirements.

We will only share personal information where it is reasonably necessary for the relevant service or where you have asked us to do so.

The ICO requires privacy information to explain international transfers where applicable.

8. How Long We Keep Your Information

For now, I recommend not inventing a fixed number of years until we establish your actual record-keeping procedure. The ICO allows a privacy notice to state either the retention period or the criteria used to determine it.

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, responding to enquiries, maintaining appropriate business records and meeting applicable legal or regulatory requirements.

The length of time information is retained may depend on the nature of the information, the services requested, whether you become a client, and any applicable legal or business record-keeping requirements.

When personal information is no longer required, we will take appropriate steps to delete it or securely dispose of it.

9. Keeping Your Information Secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

We use appropriate organisational and technical measures when handling personal information and limit access to information where appropriate.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances and the applicable data protection law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain uses of your personal information
• Request transfer of your information in certain circumstances
• Withdraw consent where we rely on consent as the lawful basis for processing

These rights do not apply in exactly the same way in every situation and may depend on the lawful basis on which your information is being processed.

To make a request concerning your personal information, contact:

info@maakozeducation.com

11. Complaints

If you have concerns about how MAAKOZ Education Consultancy handles your personal information, please contact us first so that we can review and respond to your concerns.

Email: info@maakozeducation.com

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Further information is available from the ICO.

Information Commissioner’s Office

The ICO confirms that individuals can complain to it about how an organisation has handled their personal information.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, business practices or applicable legal requirements.

When changes are made, the updated version will be published on this website and the “Last updated” date will be revised.

13. Contact Us

If you have any questions about this Privacy Notice or how MAAKOZ Education Consultancy handles your personal information, please contact us:

MAAKOZ Education Consultancy
Email: info@maakozeducation.com
Website: maakozeducation.com

Then at the very bottom of the page, add:

© 2026 MAAKOZ Education Consultancy. All rights reserved.

One more important step

After adding this, do not publish yet. We should connect this Privacy Notice to your two Google Forms:

Student Application Form and Quick Enquiry Form.

I recommend adding a short statement to each form such as:

Privacy: The information you provide will be used by MAAKOZ Education Consultancy to respond to your enquiry and provide the education consultancy services you request. Please read our Privacy Notice for information about how we handle your personal data.